INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

1. How can I contact customer support?

You can reach our customer support team by emailing us at support@mnkshop.com or by filling out the contact form on this page. We aim to respond within 24-48 hours.

 

2. What are your customer service hours?

Our customer service team is available 24/7. We are closed on weekends and holidays.

 

3. How can I track my order?

Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to follow your package's progress on the carrier’s website.

 

4. I didn't receive my order confirmation email. What should I do?

Please check your spam/junk folder first. If you still can't find the confirmation email, contact us at support@mnkshop.com and we’ll resend it.

5. Do you ship internationally?

Yes, we do offer international shipping to select countries. Shipping fees and delivery times will vary based on the destination. Please visit our Shipping Policy page for more details.

 

6. I forgot my password. What should I do?

No worries! Simply click on the "Forgot Password?" link on the login page, and we'll send you instructions to reset your password.

7. How do I leave a review for a product?

We’d love to hear your feedback! After your order has been delivered, you’ll receive an email with a link to leave a review for the product you purchased. You can also leave a review on the product page directly.

 

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS